Sign in to your Locke’s account before checkout. Your account keeps your order history and lets you follow payment and collection updates.
Checkout takes you to Fleeca to complete payment. A sandbox payment is a test and does not move in-game money.
Tap a heart to save a piece to your account, or to this browser as a guest. You can return to your wishlist to compare favourites or view a piece again.
Please contact the Locke’s team to ask about gift options and their availability before placing an order.
Contact the team to plan your visit, particularly if you would like to see a specific piece or discuss an engagement ring.
Use our appointment form to tell us when you would like to visit and which pieces interest you. The team will contact you to confirm availability and arrangements.
An item can be held for a maximum of 1 month with a minimum deposit of 50%. If an item is required by Special Order, this will require payment in full to proceed with ordering with the balance to be paid upon collection. Some higher demand pieces will be excluded from this policy.
The work required depends on the piece and its condition. Contact our team for an assessment and a quotation before any work is arranged.
Yes. In most circumstances, we can arrange for either machine or hand engraving. This is subject to size, thickness and available space on the item. Pricing varies depending on the size of the item and the length of the text.
Of course! If the ring isn’t the perfect fit at the time of proposal, we are happy to offer a first resize of any Locke's Portfolio ring free of charge.
We do not hold stock of every ring, in every size, however, we do provide a free first ring sizing with every full-priced ring purchased.
Please bear in mind that due to style and setting, not all rings will be suitable for sizing. Should this be the case, we can place a special order for the required size where possible.
Our sales professionals will be able to advise you should you require any assistance. For any queries regarding sizing before purchasing, please contact us where our Concierge team will be happy to help.
The images displayed on our website represent the actual size of the products as accurately as possible. Some product descriptions will include their actual measurements or dimensions for your reference.
We are happy to adjust watch straps before dispatch as required and where possible. Please note, if ordering online this may delay your delivery. We also invite you to bring your watch to your local store for any adjustments.
If your order has been placed online, you should include your wrist measurement in your order details, or contact us directly online, including your order number and wrist measurement or you can visit us in store.
All branded products will be dispatched with the corresponding manufacturer’s warranty. Locke's Jewellers products are guaranteed from the date of purchase against manufacturers' default for 12 months extra. This excludes accidental damage that may occur.
Read our Delivery & Collection page for the current arrangements. The team can help with questions about dispatch, delivery or collecting your order.
Our Delivery & Collection page contains the current delivery information. Please check it before placing your order or contact the team if you need help.
Open Your Orders to see payment confirmation and collection progress. Payment is confirmed by Fleeca; returning from the bank alone does not confirm it. Your account receives an update when your order status changes.
